Warranty

Warranty

Subject to conditions and exceptions, your home (or lodge) is guaranteed against manufacturing defects or materials within 12 months of ownership. However, your warranty extends beyond 12 months for specific items.

Please note that we’re only responsible for repair work that arises as a direct consequence of a manufacturing defect. If you’ve got an issue that isn’t directly related to a manufacturing issue your claim may not be accepted by Lowfield Leisure

Three-year parts warranty

There is an additional two years’ parts warranty cover (after the initial 12 months) if a manufacturing defect occurs on the following items:

• Kitchen sink
• Shower cubicles and shower doors
• Sanitaryware, baths and taps (does not include radiators)
• Sockets and switches
• Internal doors and internal door handles
• Cladding

Five-year structural warranty

There is an additional four years’ structural warranty cover (after the initial 12 months) on the following:

• External doors
• PVCu windows
• Roof, walls and ceilings
• Carpets
• Boiler**
  **The boiler warranty must be registered with the manufacturer within 30 days commissioning of the boiler and the boiler must be serviced annually by a Gas Safe registered engineer.

Chassis warranty

The anti-corrosion warranty is ten years from the date of chassis.